Success Stories

Activities

• Business Process Re-engineering project initiated to solve major processing issues and reduce dependency on paper forms, over 1 million forms / year
• Project resulted in significant identified savings and led to development of Maintenance Facility System, the first major field system in the company
• Maintenance and Field Island system implemented throughout truck leasing center locations resulting in identified process and paper form reduction savings.

Results

• BPR identified significant process improvement opportunities
• Opportunities realized through implementation of first major field system
• Field system implementation "bought" time for evaluation and implementation of Truck Maintenance Center integrated package

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